Questions and answers

5in5 stands for a new form of lending. Our intelligent online application process enables us to approve credit of up to 5,000 euros in 5 minutes.

5in5 is different from a bank and from other providers of business credit. We understand that in some cases you need bridging credit for a short period. We therefore apply different conditions and use a different risk analysis. This is also why we can process your application in 5 minutes, unlike others. If we offered higher amounts, we would have to apply the same credit-assessment criteria as banks and other lenders and could not help the entrepreneurs who specifically need short-term, small credit.

• We offer our service to sole proprietorships and private limited companies (BV) with 1 owner and director
• You must have at least 1 business account

• We have no requirements regarding the level of your turnover or how long you have been an entrepreneur.
• We make our own risk assessment based on the information you provide.
• We give every entrepreneur an opportunity.

The purpose of the loan must be business-related.

What information do I need for a credit application?

Your business name or KvK number.

We then ask you to log in to your bank account or accounts in a secure environment so we can analyse your bank transactions.

Finally, we ask you to sign the agreement digitally.

What documents do I need for a credit application?

You do not need any documents; everything is digital.

How does 5in5 decide whether my business receives a loan?

We check and compare the information you provide with the information we obtain. We then use a risk analysis to calculate whether you qualify for credit.

How long does an application procedure take?

Within 5 minutes, you know whether your application has been approved and for what amount.

How long does it take for the credit to reach my account?

Once the entire application procedure has been completed and we have an agreement signed online, we proceed to payment immediately. Depending on the time and your bank, it may take from the same day up to no more than 1 business day for the amount to reach your account.

Yes. When the bank transactions are analysed, they are compared with the answers you provided. If, for example, the income you stated is not recognised, this has a negative impact on the credit score.

Through a third party, 5in5 uses a secure connection to your bank to access your bank transactions. 5in5.nl uses this information only to make an appropriate risk assessment and provide you with a suitable offer. The company we use is Nordigen, which holds the necessary PSD2 licence.

We currently do not have a connection with BUNQ bank. We are working hard to make this possible. At present, it is not possible to complete a credit application.

Downloading bank transactions can sometimes take quite a long time. Wait until the bank website automatically returns you to 5in5; then you can be certain it has really completed successfully. Please be patient, as this can take some time.

You can find detailed information about PSD2 on the DNB (opens in a new window) website.

A minimum of 15 days and a maximum of 150 days.

After concluding the loan, you receive an overview from us containing the exact dates on which you must repay your instalments. This overview is also available on your personal page. It is important that you adhere to these dates. Two days in advance, we send you an email with the amount payable and a payment link, so you can repay easily. You can also pay directly from your personal page.

Yes. You can repay at any time through your personal login page using iDEAL.

We apply 2 different types of costs: a closing fee, which is deducted directly from the amount paid out, and a daily interest rate. Because we want you to decide when to repay and do not want you to pay too much, we use a daily interest rate. The levels of both the closing fee and daily interest are determined using an individually assessed risk profile. During the application, you receive a personal offer that you may accept or reject.

We send several reminders with a payment link. If payment has still not been made after 14 days, we refer the claim to a collection agency. Please note that additional costs will then apply.

Yes. Repaying your credit on time has a positive effect on your credit score, which may lead to an improved credit offer.

This relates to the default browser configured on your computer or mobile phone. It works when you use the default browser. Example: on your mobile phone, tapping a link in an email may open Safari by default. If you also have Chrome and use it to apply to 5in5, the return from the ABN AMRO website to 5in5 may fail and display an error because ABN always wants to return to the default browser, Safari, while you are applying in Chrome. Solution: submit the application again from the default browser. In this example, open Safari and start the application there.

Retrieving data from ABN can sometimes take a long time. Do NOT click the “return to the web page” link; wait patiently. It may take 2 to 3 minutes.

If you have the ING Inside Business App, click the large logo. Beneath it is the text “Inside Business App/Wholesale banking”. If you do not have it installed, choose the regular ING logo.

If you have a wholesale bank account that you cannot connect, contact your account manager to ask whether your account is suitable for PSD2.